FAQ

 

What's the status of my order?

-After your order you will recieve a track and trace code to follow your order

 

Within how many working days will I receive my order?

-For orders from the warehouse abroad, shipping takes 2-3 working days within Europe. For outside Europe 3-4 working days. Orders from the warehouse in Europe will take 1-2 business days. Outside Europe 2-3 working days.

 

How do I change my shipping adress?

-Please contact us 

 

Within how many days will I receive a refund?

-14 working days after receipt and assessment of return 

 

How do I request a return?

-Log into your account and request the return or contact us info@nuarah.com

 

How to contact Nuarah?

-You can contact us via our Whatsapp or send an email to info@nuarah.com